set v-portal in bogota with telmex dsl

Posts: 3 · New Forum Member Joined: Aug 06, 2008 Posts: 3

I want use v-portal while in bogota and they have dsl with TELMEX, the modem is rented from TELMEX too, so any idea how to do it?
in my last trip I couldn't instaled with ETB dsl ( they had etb at this time) it kept whowing error 004 and 003

thank,

Posts: 1064 · Member of the Week Joined: Feb 28, 2005 Posts: 1064

I believe tglea has got vonage working with telmex. maybe she can help you here.

Posts: 369 · Posted: Wed Aug 06, 2008 7:00 pm Post subject:

It's HE Mundy but thanks for the props. Smile

I have used vonage with Telmex but not in Colombia. I've used it in Mexico. It's the same company but I'm sure things vary in different countries. I never set up a network with Telmex as the provider. I took my adapter to a location that already had a network in place. So I can't say for certain if it was using DHCP or PPOE. I can say that it worked fine on many different occasions. I would guess that they are using DHCP since they are the biggest communications company in Latin America. I would suggest that you take your adapter and try to connect it to the Telmex modem and see what happens. Perhaps the old company was using PPOE and you didn't set up the Vonage router to work with that connection. If you have problems while you are there, post more questions and details and I'll see if I can help. Good Luck!

Posts: 3 · New Forum Member Joined: Aug 06, 2008 Posts: 3

ok thank, i will try next week but I worry because they have a modem that has a phone line hooked to it, and one ethernet conection, so I don't know it work, any case I will post after i return to the states.

Posts: 1064 · Member of the Week Joined: Feb 28, 2005 Posts: 1064

my bad tglea.

Posts: 369 · Posted: Fri Aug 08, 2008 12:34 pm Post subject: Re: thank

fontibon08 wrote:

ok thank, i will try next week but I worry because they have a modem that has a phone line hooked to it, and one ethernet conection, so I don't know it work, any case I will post after i return to the states.

If you have problems while you are there, post details and questions and I'll see if I can help.

Posts: 3 · New Forum Member Joined: Aug 06, 2008 Posts: 3

my wife call to telmex and they said that the conection is IP DINAMIC it is the same as dhcp?
ofcourse they didn't helped I don't know if I can use a regular modem and conect the v-portal.

thank

Posts: 1064 · Member of the Week Joined: Feb 28, 2005 Posts: 1064

that sounds like you will want to leave your vportal in its default mode and it should work, in theory that is.